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Ai-powered Customer Sentiment Analyzer

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AI-Powered Customer Sentiment Analyzer
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AI-Powered Customer Sentiment Analyzer (25AI134)

The AI-Powered Customer Sentiment Analyzer evaluates text product reviews to categorize public reaction scores into positive, negative, or neutral metrics.

Why Build This System?

  • Tracks public product feedback loops
  • Identifies unhappy consumer complaints early

Key Features

  • Text emotion polarity analysis
  • Automated review sorting arrays

System Basics

Text strings are stripped of punctuation, analyzed for emotional modifiers, and rated on a scale of -1 to +1 to evaluate customer satisfaction.

Code Snippet:
# Review text evaluation snippet
rev = "Bad quality item, disappointed"
print("Is Negative:", "bad" in rev or "disappointed" in rev)
Learning Outcomes:
  • Understand basic text mining techniques
  • Build real marketplace analytics platforms
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